Frequently Asked Questions

Yes. Every DiamondBoss piece includes our free Lifetime Care Plan: one free resizing, prong repairs and re-tipping, stone tightening, polishing, refinishing, soldering, earring-back replacement and unlimited rhodium plating, with free insured return shipping. Just have your piece inspected by us once a year to keep the plan active.

We provide a free ring sizer guide on our website to help you determine your size. If you're still unsure, we recommend visiting a local jeweler for a professional measurement. You can also contact us if you need help with sizing.

To maintain the brilliance of your diamond jewelry, clean it regularly with a mild soap solution and a soft cloth. Avoid exposing your jewelry to harsh chemicals, perfumes, or chlorine, as these can damage the metal and stones. When not wearing your jewelry, store it in a safe, dry place, preferably in a jewelry box or pouch.

Our diamonds are lab-grown, conflict-free, and ethically sourced. Each stone is carefully selected for quality and brilliance. By specializing in lab-grown diamonds, we offer an ethical alternative to mined diamonds without compromising on beauty or luxury.

Yes. Every diamond we sell comes with a certificate from a recognized independent gemological laboratory. The certificate confirms the diamond's authenticity and details its cut, clarity, color and carat weight, so you can be confident in the quality and value of your purchase.

Natural diamonds are formed deep within the Earth over millions of years, while lab-grown diamonds are created in controlled environments using technology that replicates the natural process. Both types of diamonds have the same physical, chemical, and optical properties. Lab-grown diamonds are often more affordable, but both are high-quality diamonds.

Cut refers to how well the diamond is shaped and faceted, affecting its brilliance and sparkle. Clarity measures the presence of internal or external imperfections, called inclusions or blemishes. Color is the assessment of the diamond’s lack of color, with a higher value given to diamonds with less color (more "colorless"). Carat weight refers to the weight of the diamond, with a higher carat weight indicating a larger stone. All of these factors are essential in determining the quality and value of a diamond.

Absolutely! We specialize in custom designs. You can choose the diamond shape, setting style, metal type, and more. Our Toronto-based design team will work with you every step of the way to create the perfect ring that reflects your personal style.

Yes, we ensure a secure online shopping experience. Our website uses robust encryption to protect your personal and payment information. We also partner with trusted shipping providers to guarantee that your jewelry arrives safely at your doorstep.

Yes, we ship to many countries worldwide. Shipping is free and fully insured, and delivery times vary by location. International customers are responsible for any import duties or taxes in their country.